At Riseofits, we strive to
deliver your order as quickly and smoothly as possible.

• Usually,
  orders are delivered within 4–5
  working days
• During sale periods, delivery may
  take 7–10 working days
• Shipping
  charges:
• Calculated
  at checkout (or free above a certain amount if you offer it)

Once your order is shipped, you will receive a tracking
ID via SMS or email.

Please note that delays may occur due to uncontrollable
circumstances such as weather conditions, logistics issues, or
public holidays.

📍 Packages Lost in Transit

In case your package is lost during transit:

• It may
  take up to 4–5
  working days to investigate the issue
• Our team
  will work with the courier service to locate the package
• If the
  parcel cannot be found, we will issue
  a replacement or suitable resolution

⚠️ Damaged or Stolen Packages

A product will be considered:

• Damaged if it arrives with
  torn fabric or is physically harmed
• Stolen if the package is
  received with a broken
  seal, is empty, or contains missing items

What to do:

• Contact
  our Customer Care within 14 days
  of receiving your order
• Share your
  order details
• Provide clear pictures of the package/parcels
  as proof

Our team will investigate your claim and, if
verified, offer compensation or a replacement.